How to Connect Your EVPAD to WiFi | Step-by-Step Guide

How to Connect Your EVPAD to WiFi

Connecting your EVPAD to WiFi only takes a minute or two. Follow the steps below, and see the troubleshooting section if you run into any problems.

Before you start

Make sure you have:

Your WiFi network name (SSID) and password
Your EVPAD turned on and connected to your TV
Your EVPAD remote with working batteries

Step 1: Open the network settings

On the home screen, use the remote to open Settings and select Network (or WiFi). The name may vary slightly depending on your software version.

Step 2: Turn WiFi on

If WiFi is switched off, turn it on. Your EVPAD will begin scanning for nearby networks.

Step 3: Select your network

Choose your home WiFi network from the list. If you have a dual-band router, you may see two networks, for example “HomeWiFi” and “HomeWiFi-5G”. The 5G (5GHz) network is usually faster and better for streaming, as long as your box is reasonably close to the router.

Step 4: Enter your password

Use the on-screen keyboard to type your WiFi password carefully. Passwords are case-sensitive, so check capital letters and numbers. Select Connect (or OK) when you’re done.

Step 5: Confirm the connection

After a few seconds, you should see a “Connected” message next to your network name. Go back to the home screen and open an app to check that everything loads normally.

Tips for a stable WiFi connection

Move the router closer to your EVPAD, or remove obstacles such as walls and metal shelves between them.
Use the 5GHz network when possible for faster speeds.
Place the EVPAD in an open area, not inside a closed cabinet.
Restart your router every few weeks to keep your connection fresh.
Use a LAN cable if your WiFi signal is weak. It’s the most stable option.

Troubleshooting

My WiFi network doesn’t appear in the list.
Restart your router and your EVPAD, then scan again. Check that your router is on and that you are within range.

It says “wrong password” or won’t connect.
Re-enter the password carefully. If you’ve recently changed your router’s password, you need to enter the new one.

It connects but nothing loads.
Your WiFi may be connected without internet access. Test the internet on another device. If other devices work, restart your EVPAD and try again.

The connection keeps dropping.
Move the router closer, switch to the 5GHz network, or use a LAN cable. See our guide: EVPAD Buffering or Lagging: What to Do.